faq

Frequently Asked Questions

 

Can I use the system in a standalone arrangement?
Yes certainly, and you can add other users when you are ready.

I have a warehouse in Canada - have you any trained personnel outside the UK?
SWS will only agree to distribution once the host has been trained. Canada - Yes
Belgium - Yes
Portugal - Yes
Shortly France, Spain and the UAE.


Can I import data from my mainframe/existing system?
Yes

Will I need to rekey my stock and product codes?
Probably Not

Is it Windows/NT/XP/Vista compatible?
YES

Can I use my current barcode equipment?
More than likely. We use Symbol and Intermec equipment.

Is my warehouse of 500 pallets too small for SWS?
NO – just cheaper!

Is my warehouse of 25,000 pallets too large for SWS
NO – just cheaper!

Can I run more than one warehouse on the system?
YES

Do I have to use check digits?
NO

Is the system documentation acceptable to
the Board of Trade , the Federal Drugs Administration or Customs and Excise?
YES

Do I need a fancy network? Will I need special network hardware?
No

Can I add more users to the system?
YES

As the business develops, can I add modules?
YES

How long is the warranty period?
90 Days

This is all very well, but how long do I have to wait before I can get your system in, set up and running?
(You won't believe this) Fax us the order and we'll have you running in weeks . Ask the AJ Edge company - (Probably two).
SWS is very good like that!

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©Smart Warehouse Systems Limited - Registered in England and Wales No: 2387547 - Registered Office: 140A Tachbrook Street, London, SW1V 2NE - VAT No. UK 495135331;   Representation in US, Australia , Canada   

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